Displayed currency

We process all orders in Hong Kong dollars (HKD).  While the content of your cart may be display in other currencies (e.g. EURO, USD).  You will checkout using HKD at the most current exchange rate.   To select the displayed currency, please click the icon in the top right corner

We will bill your Credit Card/ PayPal account in HKD and your bank/ PayPal will convert the charges for you.  The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company.

Checkout Page - Will be billed in HKD

Payment

We accept Credit Card OR PayPal ONLY.  

PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances.  We apologize that we cannot accept other payment methods like cheque or postal orders.  Please note you do not need a PayPal account to make a payment.

Shipping

  1. Currently we only ship purchases to selected countries: Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Latvia, Japan, Netherlands, New Zealand, Portugal, Spain, UK and USA.  Please make sure your address is CORRECT. 

    2. All items are generously wrapped for shipping.  All shipments are made through registered air mail, which require signature upon receiving.  A tracking number will be given to buyers.

    3. Standard International Registered Airmailnormally take 2 to 3 weeksfor your order to arrive, and may take up to 4 weeks for some countries. The parcel may be delayed due to custom clearance, so it takes a few more days for the parcel to arrive.
    Based on my experience, for Australia, Canada, USA, UK, registered airmail normally takes 2 weeks.  For Singapore, it takes 1 to 2 weeks.

Speedpost normally takes 5 to 7 working days to arrive.

 

Estimated Shipping time

Standard International Registered Airmail

2 to 3 weeks

EMS/ Speedpost

5 to 7 working days

 

  1. Buyer is responsiblefor ANY taxes or duties fee.

    5. Custom Declaration - We MUST state the value of the items you have ordered on the customs documentation, even if it is a GIFT.  The value we stated in the form will be the value you have paid for the items (minus any discount), exclude shipping charges.

    6. Courier Delivery for Fedex and DHL - Courier delivery by FedEx and DHL is available upon request, AND you are responsible for the Courier Charges, all customs or import duty charges.  Please email us for quotation.
  2. Local shipping (Hong Kong ONLY)

Free Post Office Shipping In Hong Kong on Orders $300 and Over.  Simply choose "Registered mail" or "SF express - to commercial/ industrial address or SF express station" at checkout to get your Free Shipping!

  Shipping method

Fee

Spending

SF express (順豐到付)

paid by recipient  

(順豐到付)

HK$1 or up

Registered mail (易送遞)

HK$20

HK$1 to $299

Registered mail (易送遞)

Free

HK$300 or up

SF express - to commercial/ industrial address or SF express station (工商地址/順豐站自取)

Free

HK$300 or up


Refunds and Exchanges 

Unless item received was damaged or missing, no returns are accepted. 

If you find any damaged/defective or missing items, please claim within 7 days of receiving your packages.  Items must be in its original condition.  Shipping and handling fees are not refundable and you are responsible for return shipping cost.  We refund via Paypal.

We make every effort to accurately pick and check your order before it leaves our warehouse. If however we have mis-shipped an item please contact us at: info@amakeit.com

Additional Policies and FAQs

Color display varies with different computer monitors.  We don’t accept exchange if you find the item’s color isn’t what you have in mind.  We do exchange if the color is totally different from your order, like you order it in orange but you get it in blue. Please contact me once it happens to you.  We are happy to exchange it for you in prompt. 

Frequently Asked Questions

(1) Q: How long will it take for my order to arrive?
A: I aim to send out all orders within 3 to 5 business days. 
Based on my experience, for Australia, Canada, USA, UK, Standard International Registered Airmail normally takes 2 weeks.
For Singapore, it takes 1 to 2 weeks.
Please note the parcel may be delayed due to custom clearance, so it takes a few more days for the parcel to arrive.

(2) Q: I want to get the parcel as soon as possible, is there any other post service available?
If you would like to get the parcel sooner, you can choose EMS/ Speedpost service.  
FedEx and DHL is also available IF you can provide an account, all FedEx/ DHL charges (eg shipping, custom clearance etc) will be charged directly to your account.

顯示貨幣

所有訂單會以港幣 (HKD) 結算。我們頁面雖可以選擇其他貨幣,例如EURO, USD,但於結帳時,你將會以港幣付款。

你只需按版面右上角的貨幣方格,便可選擇顯示的貨幣。

我們將會向你的信用卡/PayPal 結帳以港幣 (HKD) 結帳,你的信用卡/PayPal 會自動兌換所需款項。你實際支付的款項會根據你信用卡/銀行的外幣兌換價所定。

結算頁面 - 以港幣 (HKD) 結帳

付款

我們只接受信用卡或PayPal付款。 你可以於PayPal 使用信用卡支付,扣賬卡,銀行轉帳或PayPal 結餘支付。我們這時不接受以支票付款。

如果你沒有PayPal的帳戶,你也可以經PayPal使用信用卡付款。

運送 (海外)

  1. 我們現時只運送到特定國家/地區:
    澳洲,比利時,加拿大,芬蘭,法國,德國,愛爾蘭,意大利,拉脫維亞,日本,荷蘭,紐西蘭,葡萄牙,西班牙,英國及美國。請確保你的提供地址是正確的。
  2. 海外運送全會採用空郵掛號方式,你會需要於收包裹時簽署。另外也會提供一個追蹤號碼,你可以於香港郵政網站追蹤包裹。
  3. 國際掛號空郵郵寄一般需時2至3星期時間,一些國家可能需要4星期。運送時間亦有可能會為清關而有所拖延。
    一般來說,郵寄到澳洲,加拿大,美國,英國大約時2星期。新加坡大約需時1至2星期。
    特快專遞(Speedpost) 一般需要5至7工作天郵遞時間。

 

估計郵遞時間

空郵掛號

2至3星期

特快專遞(Speedpost)

5至7工作天

 

  1. 買家需要承擔所有入口稅項或關稅。
  2. 報關 - 我們需要於包裹列明你所購買產物的金額(包括禮物)。金額會是扣減郵費後的付款金額。
  3. FedEx/ DHL速遞 - 你也可以選擇使用FedEx/ DHL速遞,你需要承擔郵費及入口稅項/關稅。請電郵我們取得詳情。
  4. 本地郵寄 (香港) 

  郵寄方法

費用

花費

SF 順豐速遞 (順豐到付)

買家自付 (順豐到付)

HK$1 或以上

掛號 (易送遞)

HK$20

HK$1至$299

掛號 (易送遞)

免費

HK$300或以上

SF e順豐速遞 - 工商地址/順豐站自取

免費

HK$300或以上

 

退款及換貨

我們不接受退換貨品,但如你收到的產品受到損毀或缺貨,請聯絡我們。

如你收到的產品受到損毀或缺貨,請於收到貨品7內聯絡我們。貨品需要未曾使用及於原來的包裝。我們將會使用via Paypal退款。退款金額將扣除郵寄給你的運費,及買家需要承擔寄回的運費。

其他條款及問與答

因為各電腦螢幕顯示的顏色會有色差,所以我們不接受因色差問題上的換貨。但如我們寄錯了錯誤的顏色,例如你訂購了橙色,但我們寄給你藍色的貨品。請與我們聯絡,我們會盡快換回正確的貨品。

 問與答

(1) Q: 下單後需要等候多少時間才會收到商品??
A: 一般我會於3至5個工作內寄出你的貨品。
根據經驗,空郵掛號郵寄到澳洲,加拿大,美國,英國大約時2星期。新加坡大約需時1至2星期。運送時間亦有可能會為清關而有所拖延。

(2) Q: 我想盡快收到我的包裹,請問使用其他速遞公司嗎?
A: 如你想快一點收到包裹,你可以使用特快專遞(Speedpost)。你也可以選擇使用FedEx/ DHL速遞,如你有FedEx/ DHL速遞戶口,FedEx/ DHL會直接於你的戶口收取郵費及入口稅項/關稅(如有)。